"The main problem is matchmaking time."
This is due to population.
This is due to a drop in population.
This is due to Pixonic support not hearing issues with the game and making changes soon enough from those customers 'feedback' support tickets. It takes a WEEK to give a hot-key answer on support tickets.
By the time a week is over, there are 5 issues in that ticket.. when the ticket is answered, 1 issue has been answered, 4 remaining.
Some of those feed backs are complaints why players are punished for leaving Game Modes because the Game Mode choice has changed. The punishment is "Leavers Queue". Even if a customer drops a Game Mode soon as they know it is not one they want ( no other robots drops in so soon, yet still punishment)
Leavers queue can result in 45+mins to start a battle! Serious??
Players see tankers and report it. Pixonic does not suspend players.
Players also report players cheating the game.
On that note, Pixonic allows players to cheat the game and still play.
Players find out about the lack of punishment for the players cheating and end up quiting.
This is why servers are going to be less populated.
Pixonic does not have proper management for the game.
Unless you change your staffs responsibilities,( Get new management ) this game will continue to fall.
I am not suggesting you FIRE people, simply change there responsibilities.
When a player reads on Facebook about TOP END Clan players (Android Player ID RV3VLA ) cheating the game, and Pixonic still allowing the players to play after such extreme cheating like buying 200,000 3rd party gold! causes a lot of players to quit the game.
Such players stir up extreme threads on Facebook about it, Pixonic is told about it, yet the player still plays.
THAT players clan members, that bought the gold, then seek and HUNT players Facebook profiles to dig for info to stop those exposing posts. Players Facebook accounts get suspended for threats, fake names, etc.
The player still plays, AND streams taking donations.
A scumbag (AND HIS CLAN because to "Gift Gold" you have to be IN a clan ) cheating the game and Pixonic allows it!
In the end, War Robots is not a fun way to spend time when the company Pixonic doesn't enforce rules in the first place, or be fair to every player.
THIS IS REAL CASH! Pixonic allows a player to get better deals and still play when everyone else pays out the pocket?!
His stream was removed from YouTube because he admitted in doing it!
Pissed off, oh ya I'm pissed off. I pay for my stuff even within this week I have bought items in the game with a Google Play Card I bought at a drug store. The only deal I get is '' Make a payment, get 500 gold " Deal from Pixonic.
I have no idea how much 200,000 gold cost or what kid of deal HE got!
This is why you lose customers.
This game is very expensive.. one of the most expensive games on the market. Just to buy 1 robot is a good portion of cost for an XBox or Playstation! But you allow players to cheat. To be unfair to normal players for leaving matches soon as they see the Game Mode is not 'Becon Rush' etc. To be unfair to normal players that aren't buying gold in a devious way.
Pixonic needs to change management.
Your ideas mean nothing when you allow this to continue.
What is next for War Robots? How about thinking about those players that lost there Facebook account sticking up for what is right and wrong. How about you thinking about customer service support tickets and getting a better team to manage them correctly and on time. How about you start to be fair to players.. When you do that, we will be interested in what is next for the game.